Experience Ghent in a unique monastery 

At our hotel, your journey of discovery in Ghent begins within the walls of our historic 19th-century monastery!

Hotel Monasterium PoortAckere is a harmonious blend of past and present, exuding an atmosphere of tranquility. We invite you to explore the many hidden corners and remarkable details that await you throughout the property.

Let your senses guide you as you discover the stories hidden within the hotel and the vibrant city of Ghent. Wander through the peaceful monastery hallways and admire the stunning neo-Gothic chapel.

We are proud to preserve this historic treasure while giving it a new purpose for the present. Be inspired and enjoy a one-of-a-kind experience that will stay with you long after your visit!

FAQs

Below you can find the frequently asked questions and corresponding answers. 

If your question still remains unanswered, feel free to ask our chatbot Velma,
or contact us at info@monasterium.be

Are the rooms non-smoking?

Smoking is not allowed in the rooms or on the balconies of our rooms.
Thank you for your understanding and cooperation.

How can I make a reservation?

Reservations can be made directly through our website, by calling our reservations team, or via email. We recommend booking directly with us to receive the best rates and special offers

Can I check in earlier or check out later?

You can check in from 3:00 PM; an early check-in is unfortunately not possible.
Check-out is until 11:00 AM. Late check-out until 1:00 PM is available upon request for a fee of €25 per room.

Do you have parking facilities?

We offer parking for 50 cars at a rate of €25 per night.

If our parking lot is full, you can park at 'Ramen' (P8) or 'Sint-Michiels' (P7), both about 300 meters away.

There is also the possibility to charge electric cars nearby.

Can I store my luggage at the hotel after check-out?

Yes, secure luggage storage is available free of charge for all our guests before check-in and after check-out. You can easily request this at the reception.

Are pets allowed in the hotel

Unfortunately, we cannot accommodate pets at Hotel Monasterium. However, your furry companions are warmly welcome at our sister hotel, Hotel Gravensteen, just a few hundred meters away. Feel free to explore the facilities and offers at Hotel Gravensteen for a comfortable stay.

Do you have a restaurant or bar on-site?

We do not have a restaurant, but we do have our public lounge bar, Bar Poortackere, which is open all day, every day. Smoking is not allowed here, and unfortunately, the bar is not wheelchair accessible.
 

Are there any additional costs, such as tourist tax?

Yes, there is a tourist tax of €3.50 per person per day, which is not included in your rate.

Is there a safe available?

A lockable safe is available in every room where you can safely store your valuables.

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